Return and Refund Policy

14-Day Return Window

You have 14 days from the date of receiving your item to request a return. To be eligible for a return, the item must meet the following criteria:

  • It must be in the same condition as when you received it.
  • The item must be unworn or unused.
  • It should have all original tags and packaging intact.
  • You must provide a valid receipt or proof of purchase.

Initiating a Return

To start the return process, please contact us at [email protected]. Once your return request is accepted, we will provide you with a return address located in the United States. Please note that buyers are responsible for covering the cost of return postage. Ensure that the item is returned in its original condition; any loss in value due to damage will be the buyer’s responsibility. We do not accept items sent back without prior approval.

Questions?

If you have any questions or concerns about the return process, feel free to reach out to us at [email protected].

Damages and Issues

We request that you thoroughly inspect your order upon delivery. In the event that you receive a defective, damaged, or incorrect item, please contact us immediately. This will allow us to promptly evaluate the issue and make it right for you.

Exceptions / Non-Returnable Items

Certain types of items may not be eligible for returns. If you have any doubts or inquiries about the return eligibility of a specific item, please don’t hesitate to get in touch with us.

Exchanges

If you wish to exchange an item for a different one, the quickest way to ensure your satisfaction is to initiate a return for the item you have. Once the return is accepted, you can proceed to make a separate purchase for the new item you desire.

Refunds

We will notify you as soon as we receive and inspect your returned item. Upon approval, you will be automatically refunded using your original payment method within 10 business days. Please keep in mind that it may take some additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please reach out to us at [email protected].

Thank you for choosing BeyondTable. Your satisfaction is our top priority, and we are here to assist you throughout the return and refund process.